At The Pampered Panda, your 100% Satisfaction is job ONE. Therefore, our return and refund policy is simple and straightforward:
Products: If you are unhappy with any of the products we offer for any reason whatsoever, simply contact us any time within 30 days of purchase and we will instruct you on how to return any unopened or unused product to our offices. Upon the return of product to us, we will issue a full refund (less shipping and handling charges, if any) to you via the payment method used for your original order. We do not charge any sort of restocking fee.
Our offices are located at 716 Grand Avenue, Ingleside, IL 60041 and our toll-free number is (877) 478-2263. Local and International callers may dial 1+(847) 587-2649, and our office hours are 10 am - 5 pm Central Time Monday-Friday.
You may email us by clicking on the Send Us Feedback link located at the bottom of every page of this site.
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